Break le 02 Octobre 2019

[q.philippe]

 

	Dear User
	In order to provide better quality of FIBARO smart home services, we have scheduled servers maintenance on October 2, 2019 at 23:00 CEST (9:00pm UTC).
	For this reason, FIBARO smart home users may experience pauses in receiving notifications from devices and from gateway and may experience timeouts in location services. Remote Access will also not work, hence you will not be able to connect remotely to the gateway or perform voice assistants control during the outage.
	Smart home users will not be able to update the system during maintenance nor create or restore back-up if they are using Home Center Lite with software version lower than 4.5xx.
	Please find the detailed list of services affected by the temporary outage:
	SMS – users located in Poland will not be able to receive SMS messages on their phones with information about problems with the system or notification of a detected threat (e.g. leakage detection by Flood Sensor), e-mail – this applies to all messages sent from the gateway, which may be associated e.g. with low battery levels, password reminder etc., push – Android and iOS notifications will not be sent from FIBARO Home Center 2 and Home Center Lite gateways, GPS – location services won’t receive data from users phones, location-based scenes won’t work for the time of break, updates and emergency backup recovery of FIBARO Home Center 2 and FIBARO Home Center Lite won’t be possible during the break, restoring and creating backups for Home Center Lite running version 4.170 or lower won’t work during the break, several plugins for Home Center 2 and Home Center Lite will stop working, connecting with FIBARO Intercom via the web interface and configuration changes won’t work properly during the break, it will not be possible to update the FIBARO devices running in the Apple HomeKit standard to a newer version, the gateway remote connection will be disabled, Cloud 2 Cloud integrations such as Amazon Alexa, Google Home will not work.
	Moreover:
	following web pages will not response during the break: - fibargroup.com - fibaro.pl - fibaro.be - fibaro.de - fibaro.nl
	The maintenance will start at 23:00 CET and will take about 1 hour. We are sorry for the inconvenience.

[pepite]

Grosse maintenance .
Au moins nous sommes au courant. Bien la comm

Envoyé de mon BND-L21 en utilisant Tapatalk

[Dragoniacs]

Oui, bonne communication, claire et complète.
A voir maintenant comment ça va réellement se passer...

Envoyé de mon SM-A530F en utilisant Tapatalk

[Dragoniacs]

Je pense quand même qu'il est prudent de faire un backup local avant le 2 octobre

Envoyé de mon SM-A530F en utilisant Tapatalk

[q.philippe]

J’ai mis en ligne dès que j’ai reçu le Mail.

désoler de l’emplacement.

Correction faite par admin merci LOL 

Modifié le 26 septembre 2019 par q.philippe

[yoim]

Email reçu hier :

 

Dear User

In order to provide better quality of FIBARO smart home services, we have scheduled servers maintenance on October 2, 2019 at 23:00 CEST (9:00pm UTC).

For this reason, FIBARO smart home users may experience pauses in receiving notifications from devices and from gateway and may experience timeouts in location services. Remote Access will also not work, hence you will not be able to connect remotely to the gateway or perform voice assistants control during the outage.

Smart home users will not be able to update the system during maintenance nor create or restore back-up if they are using Home Center Lite with software version lower than 4.5xx.

Please find the detailed list of services affected by the temporary outage:
SMS – users located in Poland will not be able to receive SMS messages on their phones with information about problems with the system or notification of a detected threat (e.g. leakage detection by Flood Sensor),

e-mail – this applies to all messages sent from the gateway, which may be associated e.g. with low battery levels, password reminder etc.,

push – Android and iOS notifications will not be sent from FIBARO Home Center 2 and Home Center Lite gateways,

GPS – location services won’t receive data from users phones, location-based scenes won’t work for the time of break,

updates and emergency backup recovery of FIBARO Home Center 2 and FIBARO Home Center Lite won’t be possible during the break,

restoring and creating backups for Home Center Lite running version 4.170 or lower won’t work during the break,

several plugins for Home Center 2 and Home Center Lite will stop working,

connecting with FIBARO Intercom via the web interface and configuration changes won’t work properly during the break,

it will not be possible to update the FIBARO devices running in the Apple HomeKit standard to a newer version,

the gateway remote connection will be disabled,

Cloud 2 Cloud integrations such as Amazon Alexa, Google Home will not work.

 

 

Modifié le 27 septembre 2019 par Lazer
Sujet fusionné

[Nico]

Même reçu par notification Smartphone

[mprinfo]

J'ai aussi reçu un mail

Envoyé de mon BLA-L29 en utilisant Tapatalk

[Did]

 Je pense que tous ceux qui sont inscrit chez Fibaro Id l'ont reçu, j'imagine que c'est automatique,non?

 

[Dragoniacs]

 Je pense que tous ceux qui sont inscrit chez Fibaro Id l'ont reçu, j'imagine que c'est automatique,non?
 

Oui, je pense

Envoyé de mon SM-A530F en utilisant Tapatalk

[jojo]

je n'ai rien reçu, est-ce normal ?